Privacy Policy
Effective Date: May 1, 2026
ReNew Cleaning Services LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone, text messages, email, booking software, and related services.
Information We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Service address
- Payment details
- Service notes
- Photos
- Messages and communications
- Website usage and cookie/analytics information
How We Collect Information
We collect information when you:
- Submit a website form
- Call or text us
- Email us
- Book services through our scheduling system
- Interact with our website cookies or analytics tools
Cookies and Analytics
Our website uses cookies and analytics tools to understand how visitors use the site, improve performance, and enhance the user experience. Cookies may collect information such as pages visited, time spent on the site, device information, and similar usage data.
You can usually disable cookies through your browser settings, but some website features may not function properly if cookies are turned off.
Sharing Information
We may share personal information with trusted third parties that help us operate our business, such as:
- Payment processors
- Scheduling platforms
- Accounting software
- Email service providers
- Website hosting providers
These third parties are expected to use your information only as needed to provide services on our behalf.
Marketing Communications
We may send marketing emails or text messages. You may opt out of text message marketing at any time by replying **STOP**. You may also contact us at scheduling@renewcleaningmadison.com to request removal from future marketing communications.
Standard message and data rates may apply for text messages. SMS Privacy: No mobile opt-in data will be shared with third parties for marketing or promotional purposes.
Data Retention
We retain personal information for up to 5 years, unless a longer retention period is required or permitted by law, including for accounting, tax, legal, or business recordkeeping purposes.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Delete certain personal information, subject to legal and business retention requirements
To make a request, contact us at scheduling@renewcleaningmadison.com or 608-424-5771.
Children's Privacy
Our services are not intended for children under 18, and we do not knowingly collect personal information from children under 18.
Third-Party Links and Services
Our website or business operations may involve third-party services or links. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.